Privacy Policy

1. Introduction

Lami Godlove Digital (“we”, “us”, “our”) is committed to protecting the privacy of visitors, students, clients, interns and community members who use our websites, services and products. This Privacy Policy explains what personal data we collect, why, how we use and share it, and the rights you have over it.

It applies to all visitors, students, clients, newsletter subscribers, applicants, interns and users of the Website and the Academy (together, “you” or “Users”).

We process personal data as data controller within the meaning of Law No. 2024/017 of 23 December 2024 relating to Personal Data Protection in Cameroon (“the Data Protection Law”).

Governing language. This document is published in English and in French. The English version is the governing version: if there is any conflict of meaning between the two, the English text prevails. Lami Godlove Digital operates from Limbe in the South-West Region, within Cameroon's common-law jurisdiction.

2. Summary — the key points

We collect only the personal data necessary to provide our services.
We use it to deliver services, process payments, improve our offerings and communicate with you.
We share it only with service providers, professional advisers, or where the law requires. We do not sell your personal data.
You have rights over your data — access, correction, deletion, objection and portability. See section 9.
We keep data secure, retain it only as long as necessary, and review our practices regularly.
We are subject to the Data Protection Law and to the oversight of the Personal Data Protection Authority established under it.

3. Legal framework

Our processing of personal data is governed principally by:

Law No. 2024/017 of 23 December 2024 relating to Personal Data Protection in Cameroon.
Law No. 2010/012 of 21 December 2010 on Cybersecurity and Cybercrime in Cameroon.
Law No. 2010/021 of 21 December 2010 governing Electronic Commerce in Cameroon.
Law No. 2011/012 of 6 May 2011 on Consumer Protection in Cameroon.

Where we serve users located in the European Economic Area or the United Kingdom, we also apply the standards of the General Data Protection Regulation to that processing. Where a user is protected by both, we apply whichever gives the stronger protection.

4. What personal data we collect

Depending on how you use our services, we may collect and process:

A. Account and contact data

Name, email address, phone number, postal address, company name, job title.
Account username and password, stored hashed.

B. Billing and payment data

Billing name and address, and payment details processed by our payment provider. We do not store full card numbers.

C. Educational and training data

Enrolment records, attendance, assignment submissions, progress and completion status, certificates issued, internship logs and supervisor notes.

D. Client project and business data

Business requirements, project briefs, product inventories for e-commerce builds, analytics access where you grant it, and project communications.

E. Usage, device and technical data

IP address, device and browser details, operating system, pages visited, session times, clicks, referrer URLs and similar analytics data collected through cookies. See our Cookie Policy.

F. Marketing preferences

Newsletter preferences, marketing consents, communication history, and interactions with our social and community channels.

G. Content you upload

Files, images, screenshots and attachments submitted during training, project work or community interaction.

H. Sensitive personal data

The Data Protection Law restricts the processing of sensitive data — including data revealing religious, philosophical, political or trade-union opinions, racial, ethnic, linguistic or regional origin, and genetic, biometric or health data.

We do not seek or require sensitive personal data, and you should not send it to us. If it becomes necessary for a specific programme, we will ask for your explicit consent, tell you why, and process it only under the conditions the law allows. If you send us sensitive data unprompted, tell us so we can delete it or establish a lawful basis.

5. How we collect data

Directly from you — forms, registration, email, WhatsApp, support requests and course submissions.
Automatically, through cookies, analytics and server logs.
From third parties you authorise, such as payment providers or tools you connect to your project.
From publicly available sources, such as company websites and professional profiles, where relevant to delivering your project.

6. Why we process data, and on what basis

Purpose	Basis
Delivering the services you bought — courses, consulting, web design, campaigns	Performance of a contract
Billing, payment and fraud prevention	Performance of a contract; legal obligation
Transactional messages — invoices, course access, scheduling, support	Performance of a contract
Analytics and improving our services	Legitimate interest, or consent where cookies are involved
Marketing — newsletters, offers, training announcements	Consent, withdrawable at any time
Responding to lawful requests and defending legal claims	Legal obligation; legitimate interest
Administering courses, grading and certification	Performance of a contract
Retaining project work for internship verification	Consent

Where we rely on consent, you may withdraw it at any time without affecting processing carried out before withdrawal.

We do not sell your personal data. We share it only:

With service providers acting on our instructions — payment providers, email delivery, hosting, learning platforms and analytics — under contracts requiring appropriate security.
With professional advisers — lawyers, accountants and auditors — where necessary.
With partners and subcontractors delivering part of your project, limited to the data required for the task.
Where the law requires, including lawful requests from Cameroonian authorities and court orders.
On a business transfer, if we reorganise or transfer assets, under confidentiality restrictions.

8. Transfers outside Cameroon

Some of the providers we use — hosting, email and analytics platforms — are located outside Cameroon, which means your data may be transferred abroad.

Under the Data Protection Law, transfers of personal data out of Cameroon require the prior authorisation of the Personal Data Protection Authority, and both the sender and the recipient may be held responsible for a transfer that does not meet the required conditions.

We are working to bring all our transfers within that regime as the Authority becomes operational and publishes its procedures. In the meantime we limit transfers to what is necessary to run the services, use providers offering recognised security standards, and impose contractual protections on them. If you would prefer your data not to leave Cameroon, tell us and we will explain which services that limits.

9. How long we keep data

Financial and billing records — as required by tax and accounting law, commonly 3–5 years after the transaction.
Course records and certificates — 5 years, so alumni can have qualifications verified.
Project and support communications — the life of the project plus 2 years.
Marketing contacts — until you unsubscribe, then a suppression record only, so we do not contact you again by mistake.
Raw server and analytics logs — normally 12 months. Aggregated or anonymised statistics may be kept longer, as they no longer identify you.

If you ask us to delete your data we will, unless we must keep it for a legal obligation, to establish or defend a legal claim, or to prevent fraud. We will tell you which applies.

10. Your rights

Under the Data Protection Law you have the right to:

Be informed about how your data is processed — this document.
Access the personal data we hold about you.
Correct data that is inaccurate or incomplete.
Delete your data, subject to the exceptions in section 9.
Object to or restrict processing, including direct marketing, which you may stop at any time.
Portability — receive the data you gave us in a commonly used, machine-readable format.
Withdraw consent at any time where processing is based on it.
Complain to the Personal Data Protection Authority.

To exercise any of these, write to info@lamigodlovedigital.com. We will ask you to verify your identity — that protects you, not us — and respond within the time the law allows. Exercising your rights is free.

11. Security

We apply administrative, technical and physical measures proportionate to the risk: encryption in transit, hashed passwords, access limited to staff who need it, regular security reviews, and staff training. Our own websites and those we manage are kept patched and monitored.

No system is completely secure. If a breach occurs that is likely to create a risk to your rights, we will notify you and the Personal Data Protection Authority as the law requires, and tell you what happened and what to do about it.

12. Impact assessments and records

Where a new processing activity is likely to present a high risk to the rights and freedoms of the people concerned, we carry out a data protection impact assessment before starting it. We also keep an internal record of our processing activities, as the Data Protection Law requires.

13. Cookies and tracking

We use cookies and similar technologies for site functionality, analytics and marketing. Non-essential cookies are set only with your consent, which you can change or withdraw at any time.

Full detail — including the specific tools we use and how to opt out — is in our Cookie Policy.

14. Third-party services and links

Our sites include links to and embeds from third-party platforms such as video, mapping, payment and conferencing services. Those providers process data under their own policies, which we do not control. We recommend reading them. We are not responsible for the content or privacy practices of sites we link to.

15. Children and minors

Our services are directed at adults. We do not knowingly collect personal data from anyone under 18 without the consent of a parent or legal guardian. If you believe a child has given us personal data, contact us and we will delete it promptly.

16. Students, interns and community members

For students and interns we process attendance, assignment results and project work as needed to deliver the course and issue certificates.

Where a supervisor, employer or school asks us to verify attendance or summarise project work, we release it only with your explicit consent, or where your programme formally requires it.

In community groups on WhatsApp, Facebook or similar platforms, anything you post in a public channel is visible to every other member. Treat them as public spaces and do not post personal or confidential information there.

17. Payments

Payments are handled by third-party providers, which may include bank transfer, card processors, MTN Mobile Money and Orange Money. We do not store full card numbers or Mobile Money credentials. Those providers process your payment data under their own policies and security standards.

18. Automated decisions and profiling

We do not make decisions producing legal effects, or similarly significant effects, about you by automated means alone. We use analytics and advertising tools that group audiences for marketing purposes; you can object to that, and refusing marketing cookies prevents it.

19. Changes to this policy

We may update this policy to reflect legal, operational or product changes. Where a change is material we will notify you by email if we hold your address, or by a notice on the Website, and we will update the date at the top of this page. Continuing to use our services after the effective date means the updated policy applies.

20. Contact and complaints

Lami Godlove Digital
Fako Bakeri, New Town, Limbe, South-West Region, Cameroon
Email: info@lamigodlovedigital.com
Phone: +237 679 741 304

Privacy questions and requests are handled by the founder. If you are not satisfied with our response, you may complain to the Personal Data Protection Authority established under Law No. 2024/017, or to the supervisory authority in your own country if you are outside Cameroon.